Remember that RBS will never ask you to use your card reader to log in to Digital Banking or request a card reader code over the phone.

Report fraud by email:

If you have received a fraudulent or suspicious email which you have not responded to, forward the email to phishing@rbs.co.uk

Report fraud by phone:

  • Fraud team number: 0345 301 5748
  • Report fraud on personal bank account: 03457 24 24 24
  • Report Fraud on a Personal Credit Card: 0800 161 5153
  • Report a scam: 0345 989 0002
  • Report fraud on a business account: 0345 600 2230
  • Report fraud on a business credit card: 0800 161 5164
  • Report suspicious calls: 0800 161 5154
    Forward any suspicious texts referring to Royal Bank of Scotland or RBS to the number 88355.

Hard of hearing options:

Text Relay: add 18001 before the number you are calling.
More information about Minicom and SignVideo options with RBS

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