Halifax will never ask you to:

• Share your account details like user ID, password and memorable information.
• Tell them your Personal Security Number (PSN) for Telephone Banking.
• Tell them your PIN code, expiry date, CVV number which is the last 3 digits of the security code on the back of your card.
• Move money to a so-called secure, safe or holding account.
• Move your money or ask you to transfer funds to a new sort code and account number.

Report fraud by email:

Forward any scam emails to us at security@halifax.co.uk

Report fraud by phone:

03456022160

Hard of hearing options:

If you have a hearing or speech impairment, you can contact us 24/7 using the Next Generation Text (BGT) Service. If you’re Deaf and a BSL user, you can use the SignVideo service.

Find out More